Privacy Policy

This is the plain-English version of how we handle your personal information at Painters Architectural Painting. We treat it the same way we’d want ours treated — carefully, and only used for what you actually contacted us about.

Who we are

Painters Architectural Painting is a Sunshine Coast painting business operated by Charles and Marcelo. We’re contactable at [email protected] or 0412 786 997. ABN 42 496 590 294. QBCC Licence No. 15237261.

What personal information we collect

We only collect what’s needed to respond to you and quote your job. That includes:

• Your name
• Your phone number
• Your email address
• The suburb your property is in
• Details of the work you’d like quoted

If you call or email us directly, we’ll only have the information you choose to share with us in that conversation.

How we collect it

Through the contact and quote forms on this website, by phone, by email, or in person when we visit a site to quote a job.

Why we collect it

To get back to you about your enquiry, prepare a quote, schedule the work, and stay in touch about the job. That’s it.

Who we share it with

Nobody, with one normal-business exception: if we’re legally required to disclose information (for example, by court order or tax obligation), we will. We don’t sell, rent, or share your details with marketers or third parties for advertising.

The website is hosted in Indonesia, with content delivered through a global content network. Form submissions are stored securely inside our WordPress installation.

How long we keep it

Quote requests are kept for as long as we’re actively in touch with you about a job, and for a reasonable period afterward in case you need a follow-up, a warranty matter, or a copy of your invoice. We routinely clear out enquiries that didn’t go ahead and are no longer useful to either of us.

Cookies and website analytics

This website uses small cookies to help it run properly (for example, to keep the site fast and secure). We may also use Google Analytics or similar tools to understand how people find and use the site. These tools may set their own cookies. You can clear or block cookies in your browser settings without affecting how you contact us.

Accessing, correcting, or deleting your information

You can ask us at any time to see what we hold about you, correct it, or delete it. Just email [email protected] and we’ll respond as soon as we reasonably can.

If you have a concern

Get in touch with us first — the easiest fix is usually a direct conversation. If we can’t sort it out together, you can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

If we update this policy, we’ll update the date at the top of the page. Material changes will be brought to your attention where it’s reasonable to do so.